Bonus Point Eligibility Guidelines
- Bonus points are applicable to individual guests staying at Kindness Hotel, Kindness Day Hotel, or Meant To Be Inn.
- To qualify, reservations must be made directly through one of the following channels: “ telephone, in-person at the front desk, email, or the official website.”
- Bonus points are not applicable under the following circumstances:
- Corporate entities, companies, and group travel agencies.
- Guests redeeming accommodation vouchers.
- Guests staying under long-term stay promotions or other special package rates.
- Reservations made via third-party online booking platforms (except the KNS Hospitality Corporation official website).
Bonus PointAccumulation Policy
- Guests who meet the eligibility criteriaoutlined above may accumulate bonus points for qualifying reservations.
- For every TWD 20 spent on room chargesper stay, 1 bonus point will be awarded. Points will be credited within threebusiness days following check-out and final settlement. The point accumulationratio is subject to change in accordance with the latest terms of this program.
- Each room, regardless of room type, maybe registered under one guest for point accumulation.
- Expenditures on non-accommodation itemsare not eligible for bonus point accumulation.
- Bonus points are valid for five yearsfrom the date of the most recent check-out. Unused points will automaticallyexpire after the validity period.
Bonus Point Redemption Policy
- Bonus points may only be redeemed forreservations made via “ telephone, in-person at the frontdesk, or email”. Redemption through the official website is currentlyunavailable, and we appreciate your understanding.
- Each bonus point can be used to offset1 TWD of room charges. There is no limit to the number of points that can beredeemed.
- Points may be redeemed exclusively bythe registered guest for accommodation or for selected merchandise fromKindness Lifestyle Collection.
- Points earned during a stay may only beapplied toward future bookings and cannot be redeemed during the same stay.
- Bonus points are non-refundable,non-transferable, and cannot be exchanged for cash. Amounts redeemed usingbonus points are not eligible for invoice issuance. Once redemption iscompleted, it cannot be modified or canceled.
Additional Information
- Guests may inquire about their bonuspoint balance in person at any hotel branch, or via telephone or email.
- The company reserves the right tomodify, suspend, or terminate this program at any time. Any changes will beannounced on the official website and will not be individually notified.